- agmacguruAsked on November 12, 2011 at 08:36 AM
- JotForm SupportidarktechAnswered on November 12, 2011 at 08:42 AM
Upon looking at your account details, I have found out that you are using credit card to pay for your Premium subscription.
To cancel your subscription, please follow the guide below:
1. Go to your Account Settings then click the Cancel Subscription button below your account information
3. After being redirected to a Plimus page where your Plimus account ID (long string of numbers) is already prefilled, find your Plimus password in the email message that you received when you first paid for your subscription
3. If you cannot find your password, you can have it reset here
4. Log in to Plimus then cancel your subscription
Let us know if you're having problems cancelling your subscription. Thank you and have a great day!