What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happens after reaching submissions limit?

    Asked by cairnedge on April 28, 2015 at 03:59 PM

    We have a client we are signing up for a Jotform account.

    They currently have an Adobe Forms Central account.  We've done some testing with your service and are very happy with the results.


    Their quick question is if they only sign up for a Free account, what happens after 100 requests?

    Does the form just no longer send requests?

    Does the form not show up (we're embedding it in their website)?


    We will likely go with the $9.95 / month account, but want to be able to answer this question for them.


    Mark Bisaillon

    Cairnedge Consulting.


  • Profile Image
    JotForm Support

    Answered by Mike on April 28, 2015 at 06:12 PM

    Thank you for contacting us.

    We temporarily block forms on overlimit accounts. If the form is embedded with an iFrame code, the form users will see the next warning.

    Note that we do not block the forms immediately. You will have some time for upgrade. Also, we email account owners when they are about to reach their account limits.

    Let us know if you need any further assistance. We will be happy to help.