Screen freezes when upgrading to Economy plan

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    Asked on April 28, 2015 at 06:23 PM

    I'm trying to upgrade to the Economy plan - screen just freezes ?

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    Answered on April 29, 2015 at 12:06 AM

    It might be something related to the browser, have you tried clearing your browser's cache and try logging back in. Make sure that you are logged in when upgrading your plan. 

    Here's how you can upgrade.

    1. Log in to your JotForm account.

    2. Navigate to account settings->Billing->Choose a plan.


    If the page still freezes, could you try upgrading user a different browser? Maybe Chrome would do? 

    Do let us know if that works.