Hi, I would like to enquire on the security level of using this form. I am considering to use the form which contain confidential information

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    Asked on April 28, 2015 at 11:24 PM
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    Answered on April 29, 2015 at 03:41 AM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans.




    I suggest your review this thread also 


    as it details many things about the form security.

    Generally, you will make the form more secure by using its secure address/URL as described on this user guide



    Adding a security seal is also an option available.

    user guide: Enabling-Security-Certificate-Seal-on-Secure-Forms


    Hope this answers your inquiry. Contact us again anytime should you require further assistance.





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    Answered on April 29, 2015 at 03:45 AM

    Thank you Jonathan. I will go through this with my IT expert in the company.

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    Answered on April 29, 2015 at 05:14 AM

    Please fell free to contact us again anytime should you need further assistance.


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    Answered on April 13, 2018 at 10:04 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa

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    Answered on April 19, 2018 at 04:30 AM

    Update: HIPAA is available for the Silver plan as well.