Hi, I would like to enquire on the security level of using this form. I am considering to use the form which contain confidential information

Update (April 19, 2018) HIPAA is available for our Gold and Silver plans.

https://www.jotform.com/hipaa/ 

Hello,

I suggest your review this thread also 

https://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

as it details many things about the form security.

Generally, you will make the form more secure by using its secure address/URL as described on this user guide

-How-can-I-receive-SSL-Submissions

Adding a security seal is also an option available.

user guide: Enabling-Security-Certificate-Seal-on-Secure-Forms

Hope this answers your inquiry. Contact us again anytime should you require further assistance.

Thanks.

Thank you Jonathan. I will go through this with my IT expert in the company.

Please fell free to contact us again anytime should you need further assistance.

Regards,

Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa.