What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi, I would like to enquire on the security level of using this form. I am considering to use the form which contain confidential information

    Asked by Azreena on April 28, 2015 at 11:24 PM
    information security level
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    JotForm Support

    Answered by jonathan on April 29, 2015 at 03:41 AM

    Hello,

    I suggest your review this thread also 

    https://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

    as it details many things about the form security.

    Generally, you will make the form more secure by using its secure address/URL as described on this user guide

    -How-can-I-receive-SSL-Submissions

     

    Adding a security seal is also an option available.

    user guide: Enabling-Security-Certificate-Seal-on-Secure-Forms

     

    Hope this answers your inquiry. Contact us again anytime should you require further assistance.

    Thanks.

     

     

     

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    Answered by Azreena on April 29, 2015 at 03:45 AM

    Thank you Jonathan. I will go through this with my IT expert in the company.

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    JotForm Support

    Answered by jonathan on April 29, 2015 at 05:14 AM

    Please fell free to contact us again anytime should you need further assistance.

    Regards,