Is every form with a Captcha field on it considered a "Secure Form"?

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    shawnsmith
    Asked on November 12, 2011 at 04:53 PM

    I am new, and just testing my forms.  I assumed an SSL Form was some advanced setting.  I tested my booking form and discovered it counted as an SSL form.  This had a Re-Captcha field on the form.  However, my Mailing List has the simpler (and smaller) Captcha field on it.  My questions:

    1) Are forms with a Captcha field on it considered/counted as SSL forms?

    2) the JotForm documentation says that every form has built-in spam protection.  If I have my Mailing List form on my home page, with lots of traffic, do I need a Captcha field to prevent Spam?  Yes, no, or "not really".

    I'm trying to stick with the free JotForm plan to test everything, so SSL forms are a premium.  If there's any way I can be refunded my one SSL form that I burned in my test, I'd appreciate it.  Again, I didn't know Re-Captcha =SSL - there's no documentation about this that I can find.

    I tried sending a test email from your website several times, but it did not work.

    Thank you!

    Shawn

    shawnsmith@shawnsmith.com

  • Profile Image
    idarktech
    Answered on November 12, 2011 at 11:08 PM

    Hi Shawn,

    1) Are forms with a Captcha field on it considered/counted as SSL forms?

     No, Only  a secure form ( https:// ) can be counted as Secure SSL Submissions. CAPTCHA does not turn this on.

    2) The JotForm documentation says that every form has built-in spam protection.  If I have my Mailing List form on my home page, with lots of traffic, do I need a Captcha field to prevent Spam?  Yes, no, or "not really".

    Yes, I suggest using Captcha, this will also greatly reduce non-human users.

    I have now cleaned your SSL submission, please re-check.

    If you have further questions, just feel free to inform us. Thank you for using JotForm and have a great day!

  • Profile Image
    shawnsmith
    Answered on November 16, 2011 at 07:27 AM
    ldarktech:
    Thank you for getting back with me - I REALLY appreciate it! I LOVE your JOTFORM!
    And thanks for re-setting my SSL - very kind.
    A couple of quick confirmations/questions:
    1) I'm not sure I understand the difference between Captcha and Re-Captcha. Are Re-Captcha ALWAYS SSL submissions? I don't understand what you mean when you say, "a secure form (https://)". This is the only difference I know between my Booking Request Form (counted as SSL), and my Mailing List form (did not count as SSL). Just want to be sure I understand what's kicking in the SSL juice.
    2) If I require the email field be an email and the Zip field be a number, does this prevent/greatly cut down on the non-human submissions? (I love the Captcha capability, but I don't like the look of the giant box next to my 2 little mailing list request fields on my side-bar). If not, is there a way to 'hide' the Captcha box until they start entering in data, then it wakes up - or after they hit submit, Captcha appears on a 2nd page for confirmation?
    3) I didn't realize when I submitted my Tech Support question that it was going on your community forum. Is there a better place to ask for Tech Support like this?
    Thank you again... you all rock!
    God's Peace,
    Brother Shawn
  • Profile Image
    Mike_T
    Answered on November 16, 2011 at 04:59 PM

    1) There is no difference between Captcha and Re-Captcha for our system. SSL submission is used when you use your form through https://.

    See the difference

    and

    2) Unfortunately, some bots are smart enough to put "valid" data into common fields like name, email, zip etc.

    You can use Show / Hide a form field condition in order to show the Captcha after entering the email address.

    3) This forum is the best place for any assistance, other customers are also can find some useful information due to forum format of our support.

    Please feel free to contact us if you need any other assistance. We will be happy to help you.