What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is still autosuspeended

    Asked by Hupertan  on April 29, 2015 at 08:57 AM count status account my account
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    Answered by Ben on April 29, 2015 at 09:30 AM

    Hi,

    I just saw your thread and wanted to help you set it all up right away here as well.

    Now as mentioned in the tweet, the best steps to take as well as the reason why this happens can be seen here: Why jotfoms in Arabic and French language get suspended?

    Looking at the forms, I can see that the change is still not applied to them, so please do let us know if you are having any issues following any step - or have any questions in regards to this.

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    Answered by Hupertan  on April 29, 2015 at 10:02 AM

    Thx, I understand very well WHY, but you ask me the change the language, to english.

    In order to change the language, I should start with connect do JOTFORM.COM ! Now I can not login because the ACCOUNT (and not the form) has been disabled.

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    Answered by Ben on April 29, 2015 at 11:30 AM

    OK, I see, you are having issues logging into your account as well. I will activate your account, but please do note that if you do not make the changes, it will get disabled again (since it is being disabled by the forms), but there is one more thing.

    You do not need to have English on your forms, just set it as French form and have only French on it if you wish and that would be it.

    You can add as many and as little languages as you wish, as long as the language on the form matches the language that is set for the form.

    Your account is now enabled, but these are the forms in question:

    1. Publier un post sur uroblog.fr
    2. Clone of Publier un post sur uroblog.fr
    3. Publier un post sur UroBlog.fr par email

    Do try to log into it now by using your username (urobichat) instead of the email.