What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Error: Form over Quota

    Asked by johnkang on April 29, 2015 at 09:17 AM

    My account is Temporary Disabled due to my "Form Over Quota". I was wondering how long it would be until my account would be up and running once again. 

  • Profile Image

    Answered by Ben on April 29, 2015 at 10:59 AM

    I took a look at your account, but your account is perfectly fine - not over limit.

    The account that is over limit is actually hlhendy account that had shared the forms with you due to having 107 regular submissions.

    Since it is 29th of the month the on Friday - 1st of May (2 days from now) your counters will reset.

    If you do not want to wait for as long, there is an option to upgrade that account or to go over our get more options and increase your regular submissions (permanently).

    Do let us know if you have any further questions in regards to this and we would be happy to assist.