Why my email is used instead of my username in forum?

  • ali_o_kan
    Asked on April 29, 2015 at 9:39 AM
  • David JotForm Support
    Replied on April 29, 2015 at 11:30 AM

    Hi,

    The developer site and the JotForm site are two different websites.  Your email is used under the other forum due to possibly not being registered on the developer site.  Here, on the JotForm site, you username is used because you are registered.

    If you have any further questions, let us know and we will be happy to help.

  • ali_o_kan
    Replied on April 29, 2015 at 12:11 PM

    Hi David, 

    Thank you for your reply.

    The account of developer website is the same has customers site. 

    My email address is taken from my "customer account", and I don't see developer sign in forms.

    it's a very strange behavior. 

  • David JotForm Support
    Replied on April 29, 2015 at 1:19 PM

    I just checked and it does indeed share a log in with the regular JotForm site.  My apologies.  Usually when it uses your email address rather than your username, it is due to not being fully logged in to the site at the time you posted.  When I created a test post, it used my username rather than my email address:

    Why my email is used instead of my username in forum? Image 1 Screenshot 20

    I would just make sure you are logged in fully before creating a post.  Other than that, it should use your username.

  • ali_o_kan
    Replied on April 29, 2015 at 1:50 PM

    I think understand what's happen. 

    In "sign in" form in regular site, it's possible to use email for login and it isn't possible on de developer side. 

    moreover, It's the reason what i can't see my custom widget, because if I don't see the same widgets list if I login with email or username…