What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get deleted submissions back?

    Asked by mytenantrent on April 29, 2015 at 10:52 AM

    Hi,

     

    Yesterday I accidently deleted all my submissions for my student application form. Only one was highlighted but all submissions were deleted rather than only the highlighted one.

    I can't access any of the uploaded documents now that they have been deleted. Is there any way that these can be retreived??

    Submissions application form all submissions accidently deleted
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    JotForm Support

    Answered by david on April 29, 2015 at 01:03 PM

    Hi,

    Unfortunately, once your submissions are deleted, there is no way of recovering them.  There is even a prompt before deleting all your submissions that requires your password to ensure that this is not done by mistake:

    The best way to recover your data would be to check your email for the notifications for your form::

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    You may be able to recover some if not most of your data from there.