What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    first entry/field disappear while editing my Configurable Lists.

    Asked by intchina on April 29, 2015 at 02:06 PM
    I am having trouble editing my Configurable Lists past the point of creation - at some point all but the first entry/field disappear without a trace.

    Is this a known issue?

    How to undo something like that?

    Thank you in advance!

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    JotForm Support

    Answered by Kiran on April 29, 2015 at 02:16 PM

    As I check your JotForm, it seems to be working fine and the configuration for the list also seems to be fine. I tried to submit your JotForm and I was able to submit it without any issues. Could you please explain a little about the issue that you are experiencing, possibly with a screenshot so that we can provide you with necessary assistance.

    We will wait for your response. Thank you!