Email being sent to the account registered email

  • Profile Image
    FabioBonilla
    Asked on April 29, 2015 at 02:19 PM

    As someone part of your team told me, I deleted the conditioning in tihs field but still sending mail to the registered address in my user profile (Inbox Manager form) not to the one to receive notifications.

    Attached you'll find the screenshots that confirm this. What am I doing wrong?

     

     

    Waiting for your reply,

  • Profile Image
    jonathan
    Answered on April 29, 2015 at 03:16 PM

    Please review also the user guide

     -Finding-out-E-mail-Address-used-for-submission-notifications

    Submission email is being sent to the email address set in the Recipient E-mail box.

    IMPORTANT NOTICE: 

    If you are trying to test the email alerts using " Test Email " button please note that this will always send the email notification to the email address associated with the one on your JotForm profile. If you wish to test the email alerts with a different recipient, then update the field,  open the form, fill it out  and submit.

     

    Please let us know if issue persist.

    Thanks.