Not all fields are being transferred to Google Spreadsheet

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    Asked on April 29, 2015 at 04:52 PM



    many of my forms are not populating all the fields on google sheets. Particularly the AET form. This seems to happen alot. What is the issue?

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    Answered on April 29, 2015 at 05:39 PM

    I'm sorry to see that you're having issues with your integration.

    We had some glitches with google spreadsheet integration over the past few weeks, but they've been solved by our development team.

    Can you try to recreate the integration on one of your forms? I mean remove the current integration and create a new one to see if this solves the problem? By doing this, all the newly released patches would be applied to your new integration and it should work correctly.

    But if you still encounter issues with the integration after recreating it, please let us know and we'll be happy to check this further for you.