cant save form

  • Profile Image
    info596
    Asked on April 30, 2015 at 03:31 AM
  • Profile Image
    ekrem
    Answered on April 30, 2015 at 04:46 AM

    Hi,

    This issue might happen when you are not logged into your JotForm account i.e., session time out or caching issues. Please make sure that you are logged into your JotForm account in a new tab of the same browser and then try saving your JotForm. 

    Please try clearing the browser cache by following the instructions provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    The form caches can also be cleared by following the guide below :

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

    Please try saving your JotForm after clearing the caches. If the issue still persists, please let us know. We will be happy to help.

    Regards,