What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cant save form

    Asked by info596 on April 30, 2015 at 03:31 AM
    save form
  • Profile Image
    JotForm Support

    Answered by ekrem on April 30, 2015 at 04:46 AM

    Hi,

    This issue might happen when you are not logged into your JotForm account i.e., session time out or caching issues. Please make sure that you are logged into your JotForm account in a new tab of the same browser and then try saving your JotForm. 

    Please try clearing the browser cache by following the instructions provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    The form caches can also be cleared by following the guide below :

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

    Please try saving your JotForm after clearing the caches. If the issue still persists, please let us know. We will be happy to help.

    Regards,