Embedded forms not showing on webpages

  • Profile Image
    mikebull
    Asked on April 30, 2015 at 06:17 AM

    Please could someone contact me urgently as none of our forms are appearing on any of our websites

    mike bull 

    cartradeupgrade@gmail.com

    +447792 616270

     

     

  • Profile Image
    Jan
    Answered on April 30, 2015 at 09:36 AM

    Hello there,

    Unfortunately, we don't have a phone support so we will be assisting you via this forum.

    Can you share the URL of the webpages where the embedded JotForm form is not showing? We don't have any server issues reported so it should appear properly on your webpages. 

    I checked your account and I was able to access your forms directly. I checked one of the webpages where the form is embedded and the form is visible. Please check the screenshot below.

    Please clear your browser cache and check it again. If issue persist, please try to check if it works fine on a different browser. I will also clear your form cache so that your forms will be refreshed from our servers.

    Hope this helps. Let us know if you have any question. Thank you.