What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't Create a PDF form from my form.

    Asked by Sharon Rutherford on April 30, 2015 at 06:55 AM

    I am trialling your software with a view to buying a subscription and I cannot create a PDF File it is coming up that the file is corrupt.


    Can you help me please.

    Many thanks

    Sharon Rutherford

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    JotForm Support

    Answered by Charlie on April 30, 2015 at 10:07 AM

    Hi Sharon,

    Upon checking your account, it seems like you have not yet registered an account to us. To fully utilized our form builder and the other features, please do try signing up an account to us.

    Make sure to use the same email address for the forms you have, after that those forms should be moved to your registered account. After that, try creating the PDF form again, also,  you can check this guide about fillable PDF forms: http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator.

    Do let us know if you need more help on this.

    Thank you.