What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I understand you correctly, you cannot create a new form right?
Please try the following steps:
1. Please try to log out from JotForm.
2. Clear your browser cache.
3. Close and re-open the the browser.
4. Log back in to JotForm.
5. Try creating a new form.
If issue persist, please try to check if it works fine on a different browser.