What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot input in name and email field of form embedded in wix.

    Asked by astrella72 on April 30, 2015 at 08:31 AM

    But I discovered another bug. On firefox you can't enter your name or email. Any ideas how I can fix this?

     

    Thank you so much for your support and help!!! I really appreciate this.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 30, 2015 at 08:50 AM

    Hello astrella72 ,

    I did test your form in firefox and I am able to replicate the issue you are having. 

    I have fixed this issue in your form by setting the "Vertical Padding" & "Textbox Height" to 3 and 32 respectively. Please check the screenshot below:

     

    Now your form works as expected in the firefox browser. I was able to input in the name and email text boxes. Please check the screenshot below:

     

    Do test your form and get back to us if the issue persists.

    Thank you!

     

  • Profile Image

    Answered by astrella72 on April 30, 2015 at 10:41 AM

    It's solved now :)

     

    Thank you very much!!!