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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you update the form data after it is submitted?

    Asked by dlester50 on April 30, 2015 at 10:48 AM
    update form after submission
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    JotForm Support

    Answered by Mike_G on April 30, 2015 at 12:25 PM

    Hi, dlester50, 

    I would like to apologize if I would need to clarify your question. From what I understand, you would like the form to be updated in every submission? Let us just say, for example, a user fills up your form and submitted it, you want to have your form reloaded after submission and it should be updated, is that correct?

    I'm sorry if there's a need for us to have you explain your concern more as we would just like to help you accomplish what you want to happen. 

    We will wait for your kind response. 

    Thank you. 

     

    Kind regards.

  • Profile Image

    Answered by dlester50 on April 30, 2015 at 12:32 PM

    Step 1: The form is completed and submitted successfully

    Step 2: Can that original form be modified? Let's say that their phone number changed. Is there a way to go back into the form to provide the new information? Can I pull up the original form and change that information?

    Thanks

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    Answered by Ben on April 30, 2015 at 01:40 PM

    Yes, there are several ways to do this actually.

    1st - let your users change it as needed

    You can setup the email autoresponder to send your users the link for editing their submission. This way as soon as they want to edit something, they just look for the email, click on the link and voila - they can edit their submission.

    2nd - allow yourself to change the submission through the email

    Why only send the link to them when you can do the same for yourself and have yourself sent the email that will hold the edit submission link.

    Then when you get to the point that you need to edit something, you just find the email and change it for them.

    Since both of these are set up in the same manner, I will show you how to do it now, but it applies for both first and the second option.

    So just open the email template that you wish to hold this link (email autoresponder or email notifier) and add the {edit_link} tag in the place where you want the link to be added to.

    The simplest way to add it would be to just click on it on the right side of your email template wizard like shown here:

    3rd - make the changes through the Submission Panel

    To see how to go to Submission Panel you can check out this guide: How to view Submissions

    Now once you are there, all you need is to:

    1. find the submission that you want to edit
    2. click on it
    3. scroll all the way to the top
    4. click on the Edit button in the toolbar

    That is it, you will immediately see the form being loaded under the toolbar instead of the usual form data representation.

    Once you make the changes - click on Submit - as if you are submitting the form and that will close it with all the changes saved.

    Or you can click on Cancel (replaces Edit button once clicked) if you notice that you have opened the wrong data, or decide to redo your steps, etc.

    Do let us know if there is anything else that we can assist you with and we would be happy to do so.