What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I disable captcha?

    Asked by NMTStrategicMarketing on November 13, 2011 at 07:09 PM

    I have a landing page which asks for the name and email of a customer then redirects them to a custom url which I ask for more info. After submiting the initial name and email, it leads to a captcha page before taking them to my custom url.


    How can I make this go away? I do not want captcha to be required. 


    I did not add that function when creating my form.

    Page URL:

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    JotForm Support

    Answered by idarktech on November 14, 2011 at 01:05 AM


    You have two forms on the page and they may be conflicting with each other. My recommendation would be re-embedding the forms or one of the form using iframe code. That would prevent the conflict.

    Here is how you can get the iframe code. Open your form on the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame" and copy the iframe code provided.

    I hope this helps. Thank you for using JotForm and have a great day!

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    Answered by NMTStrategicMarketing on November 14, 2011 at 08:50 AM

    That worked! Thank you very much for your help : )