What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The conditional logics in the form are not working the way how they are configuredAsked by rizzob95 on April 30, 2015 at 01:09 PM
I have some conditional formatting for "is this an RBR" so that if it's a yes it will show another question, I also have another condition under the same one so that if it's a yes then the "material type will show. the issues i'm having is that under "material type" if it's metal then it suppose to show "what type of metal" but hide it all other times....I can't get it to hide. I also need it to be hidden under the initial "what form do you need.
For someone to best help you please include a link to the form you are requesting help with. I would be glad to help you if I had access to the form so i could look at the conditions wizard.
The conditional is already setup that way. It's working when I check the direct URL of the form: http://www.jotform.us/form/50466313658155. If the form is embedded, then there's a possibility that a conflict is causing the fields to show up, breaking the conditional logic. If this is the case, we recommend re-embedding the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Please get back to us if you need further assistance.