What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why has my account not updated?

    Asked by gmiii on November 14, 2011 at 02:45 AM

    I renewed my subscription fee tonight, but it still shows that I am limited to 10 payments, and have gone over that.  Why has it not updated after making payment?

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    Answered by gmiii on November 14, 2011 at 02:46 AM

    Nevermind, it reset after I log out and then back in.

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    JotForm Support

    Answered by liyam on November 14, 2011 at 02:48 AM

    Thank you for subscribing again, gmiii.

    Please let us know if you have other questions or concerns. :)