What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have forms setup using the secure SSL embed code but its still submitting without SSL

    Asked by impactit on April 30, 2015 at 04:41 PM

    Hello we recently setup a new site and I setup the forms and tested the forum using the non ssl embed code which worked. Once the site went live I setup the form to use the ssl embed script on our site so the form would use ssl but when I look at the form submissions I see that the form has been filled out and submitted several times but it is not showing up as using any of our ssl submissions?

    Page URL:
    http://www.impactph.org/administration/careers/application-information<br/>/

    setup Without secure ssl Submissions ssl submissions site hello
  • Profile Image

    Answered by impactit on April 30, 2015 at 04:54 PM

    I figured this out. I have multiple forms that link to each other when clicking a continue button. When I first set these forms up I was using a test site and I forgot to check the URLs to point to the live site thus it was pointing to the form not using SSL.

  • Profile Image

    Answered by Carina on April 30, 2015 at 05:33 PM

    Thank you for the update. I'm glad it's fixed now. 

    If you need support please let us know and we'll be glad to assist you.