My conditional isn't working

  • MEGSSS
    Asked on April 30, 2015 at 6:54 PM

    I set up a condition it's not working. It's supposed to send the viewer to one page if they select Mail a Check and another if they choose Pay by Credit Card, and it just sends them to the last page of the form for both. Can you help? Thank you!!!

    Jotform Thread 562364 Screenshot
  • jonathan
    Replied on April 30, 2015 at 8:18 PM

    The conditional statement of "Check courses you wish to Pay for" is overriding the condition statement of the Payment option.

    My conditional isnt working Image 1 Screenshot 30

     

    You can see it when you try on your form.. if you left empty the "Check courses..." field, the payment option will work.

    My conditional isnt working Image 2 Screenshot 41

     

    I suggest you removed the Condition rule for the "Check courses..." and everything should work.

    Hope this help. Let us know if you need further assistance.

    Thanks.