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  • Profile Image

    My conditional isn't working

    Asked by MEGSSS on April 30, 2015 at 06:54 PM

    I set up a condition it's not working. It's supposed to send the viewer to one page if they select Mail a Check and another if they choose Pay by Credit Card, and it just sends them to the last page of the form for both. Can you help? Thank you!!!

    Page URL:
    http://form.jotformpro.com/form/51116728244957

    Screenshot
    check credit card select
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    JotForm Support

    Answered by jonathan on April 30, 2015 at 08:18 PM

    The conditional statement of "Check courses you wish to Pay for" is overriding the condition statement of the Payment option.

     

    You can see it when you try on your form.. if you left empty the "Check courses..." field, the payment option will work.

     

    I suggest you removed the Condition rule for the "Check courses..." and everything should work.

    Hope this help. Let us know if you need further assistance.

    Thanks.