What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form disabled

    Asked by kensleykids on April 30, 2015 at 07:35 PM

    Hi we just created a form and it says it cannot be found and is disabled? but in the settings it is enabled? are we doing something wrong here?

    settings and enabled in
  • Profile Image

    Answered by Shadae on April 30, 2015 at 09:54 PM

    Hi kensleykids,

    I am currently seeing that this form: http://www.jotform.com/51197942295162 has been deleted on your account.

    At this time there is only one form on your account and it is active: http://www.jotform.us/form/51196657475164 

    You however have the option to restore deleted forms: http://www.jotform.com/help/134-How-to-Restore-Deleted-Forms 

    I hope this helps, please inform us if you need further assistance.

    Thank you.