- JustforworkAsked on April 30, 2015 at 08:15 PM
If i use the Box plugin, is the completed form data that is sent to Box the only copy or do you keep a copy on your server still. It is a requirement that all our forms are stored on approved sites by my company and Box is such a site.
- JotForm SupportjonathanAnswered on April 30, 2015 at 10:02 PM
is the completed form data that is sent to Box the only copy or do you keep a copy on your server still
All form submission will always have a copy at JotForm server. This to make sure the integrity of the data and as well to be able to make the data available in case if failure on the integration app side.
If you do not want to keep the copy of the submission data in the JotForm server, you can also delete the submissions. And retain only your copy in Box account.
You can delete the submission in the View Submissions page.
user guide: -How-to-view-Submissions
Take Note: Deleted submissions are Permanently deleted and cannot be restored as JotForm does not store another copy of them. So make sure have a backup copy already before you delete the submissions.
Let us know if you need further assistance.