What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a copy of submission in JotForm server after using Box integration

    Asked by Justforwork on April 30, 2015 at 08:15 PM

    If i use the Box plugin, is the completed form data that is sent to Box the only copy or do you keep a copy on  your server still. It is a requirement that all our forms are stored on approved sites by my company and Box is such a site.

    form data site all and
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    JotForm Support

    Answered by jonathan on April 30, 2015 at 10:02 PM

     is the completed form data that is sent to Box the only copy or do you keep a copy on  your server still

    All form submission will always have a copy at JotForm server. This to make sure the integrity of the data and as well to be able to make the data available in case if failure on the integration app side.

    If you do not want to keep the copy of the submission data in the JotForm server, you can also delete the submissions. And retain only your copy in Box account.

    You can delete the submission in the View Submissions page.

    user guide: -How-to-view-Submissions

    Take Note: Deleted submissions are Permanently deleted and cannot be restored as JotForm does not store another copy of them. So make sure have a backup copy already before you delete the submissions.

    Let us know if you need further assistance.

    Thanks.