Multiple submissions are disabled for this form

  • vrk59er
    Asked on May 1, 2015 at 4:37 AM

    Hi SUpport,

    I have 2 forms each is iFrame code on my android app. The first from got error

    "Multiple submissions are disabled for this form" (see the atahed).

     

    The second from got message " Enter message as it shown". I did,t have Captcha field im my second form.

     

    Please help.

     

    Regards,

    Warren

     

    Jotform Thread 562473 Screenshot
  • Jan
    Replied on May 1, 2015 at 10:25 AM

    Hi there,

    This is the 1st form that shows the error "Multiple submissions are disabled for this form" right
    (http://www.jotform.com/43348721924458)

    I cloned this form and found out that the "Unique Question" is set for email address. It means that you cannot use the same email that is already entered by previous users.

    Multiple submissions are disabled for this form Image 1 Screenshot 20

    The second from got message " Enter message as it shown". I didn't have Captcha field in my second form.

    I created a separate thread about the issue on the 2nd form. Here's the URL of the new thread: http://www.jotform.com/answers/562582

    Thank you for understanding.

  • vrk59er
    Replied on May 1, 2015 at 10:04 PM

    Hi,

    This is a new blank form. There isn't any email any there.

  • BJoanna
    Replied on May 2, 2015 at 3:22 AM

    On which blank form you are referring? My colleague and I tested your form with ID:

    http://www.jotform.com/43348721924458

    As it is already explained  there is "Unique Question" set for email address. It means that you cannot use the same email that is already entered by previous users. 

    So that means that your users can submit your form only once using the same email address. E.g. if I use test@test.com like email address I can submit your form first time.

    Multiple submissions are disabled for this form Image 1 Screenshot 50

    Multiple submissions are disabled for this form Image 2 Screenshot 61

    But if I try to submit your form again  using the same email address test@test.com, when I click submit button this message will be shown. 

    Multiple submissions are disabled for this form Image 3 Screenshot 72

    If you want to allow users to submit your form with the same email address multiple times then you need to set "Unique Question" to No Check.

    Multiple submissions are disabled for this form Image 4 Screenshot 83

    Hope this will help. Let us know if you need further assistance.