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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple submissions are disabled for this form

    Asked by vrk59er on May 01, 2015 at 04:37 AM

    Hi SUpport,

    I have 2 forms each is iFrame code on my android app. The first from got error

    "Multiple submissions are disabled for this form" (see the atahed).

     

    The second from got message " Enter message as it shown". I did,t have Captcha field im my second form.

     

    Please help.

     

    Regards,

    Warren

     

    Screenshot
    Submissions multiple submissions unique question form limits
  • Profile Image
    JotForm Support

    Answered by Jan on May 01, 2015 at 10:25 AM

    Hi there,

    This is the 1st form that shows the error "Multiple submissions are disabled for this form" right
    (http://www.jotform.com/43348721924458)

    I cloned this form and found out that the "Unique Question" is set for email address. It means that you cannot use the same email that is already entered by previous users.

    The second from got message " Enter message as it shown". I didn't have Captcha field in my second form.

    I created a separate thread about the issue on the 2nd form. Here's the URL of the new thread: http://www.jotform.com/answers/562582

    Thank you for understanding.

  • Profile Image

    Answered by vrk59er on May 01, 2015 at 10:04 PM

    Hi,

    This is a new blank form. There isn't any email any there.

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    JotForm Support

    Answered by BJoanna on May 02, 2015 at 03:22 AM

    On which blank form you are referring? My colleague and I tested your form with ID:

    http://www.jotform.com/43348721924458

    As it is already explained  there is "Unique Question" set for email address. It means that you cannot use the same email that is already entered by previous users. 

    So that means that your users can submit your form only once using the same email address. E.g. if I use test@test.com like email address I can submit your form first time.

    But if I try to submit your form again  using the same email address test@test.com, when I click submit button this message will be shown. 

    If you want to allow users to submit your form with the same email address multiple times then you need to set "Unique Question" to No Check.

    Hope this will help. Let us know if you need further assistance.