What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Delay in opening the lightbox window

    Asked by biscuitab on May 01, 2015 at 10:08 AM

    Also I am wondering about the possabillities to "copntrol" for example "the light box load on page" alternative so that I get a for example 15 seconds delay? Or for example a "tab that reviel it self/opens up" in the lower corner after a person has "been on the page for 15 seconds" or "have scrolled 50% of the page" and so forth.

    This kind of different controls would be nice?

  • Profile Image
    JotForm Support

    Answered by Welvin on May 01, 2015 at 10:10 AM


    This is possible if you are using our lightbox embed method. This guide will help you how to do it:


    Let us know if you need further assistance.


  • Profile Image

    Answered by biscuitab on May 20, 2015 at 03:05 AM

    Hi Welvin!

    Your support hellped but I have a new problem with the slider" moving over the neu" when I scroll. 


    I belive it could be due to the code we injected:


    "Answered by Welvin


    Hi Fredrik,

    In your website stylesheet, add the following custom CSS codes:

    header#main-header {

      z-index: 1;


    This is to fix the header that overlaps the form when it's opened."


    Or could it be something else that is creating this problem?


    Se screen-dump.

    Or visit estetisktandvard.se

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    Answered by Sammy on May 20, 2015 at 09:07 AM


    The z-index was to fix the overlapping elements, what it does is it brings the popup element to be the topmost item in the page.

    If you are having issue with the positions you can reset the slider z-index to zero by applying the following CSS to the slider class as shown.

    .et_pb_slider {
        z-index: 0;

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    Answered by biscuitab on May 21, 2015 at 09:26 AM



    It worked :)


    PS. Please tell the staff that the "Analytics release" http://www.jotform.com/form-analytics/ they just made is assum, great tool!

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    JotForm Support

    Answered by Welvin on May 21, 2015 at 10:40 AM

    That's great to know and thank you for the feedback about our Analytics tool. ;) Regards