Free account Quota

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    Sheryl
    Asked on May 01, 2015 at 11:22 AM

    I received an e-mail saying that my free account has reached it's quota for the month and now the account will be disabled. However, a new month has begun today, so will my account still be disabled?

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    david
    Answered on May 01, 2015 at 01:37 PM

    Hi,

    Occasionally our system takes a bit of time to update the accounts that were set to be disabled.  Since the reset did happen today, your account is well under its limits.  I manually removed your notice, just in case there was actually a bug on our end.

    If you have any further trouble with your forms, let us know and we will be happy to help.