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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free account Quota

    Asked by Sheryl on May 01, 2015 at 11:22 AM

    I received an e-mail saying that my free account has reached it's quota for the month and now the account will be disabled. However, a new month has begun today, so will my account still be disabled?

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    JotForm Support

    Answered by david on May 01, 2015 at 01:37 PM


    Occasionally our system takes a bit of time to update the accounts that were set to be disabled.  Since the reset did happen today, your account is well under its limits.  I manually removed your notice, just in case there was actually a bug on our end.

    If you have any further trouble with your forms, let us know and we will be happy to help.