- SherylAsked on May 01, 2015 at 11:22 AM
I received an e-mail saying that my free account has reached it's quota for the month and now the account will be disabled. However, a new month has begun today, so will my account still be disabled?
- JotForm SupportdavidAnswered on May 01, 2015 at 01:37 PM
Occasionally our system takes a bit of time to update the accounts that were set to be disabled. Since the reset did happen today, your account is well under its limits. I manually removed your notice, just in case there was actually a bug on our end.
If you have any further trouble with your forms, let us know and we will be happy to help.