Lightbox embed method not displaying properly on Smartphone

  • Profile Image
    Asked on May 01, 2015 at 01:57 PM


    My pop up form is displaying well on desktop and table, but not on a smartphone. 

    The text is bleeding past the edges of the screen and the option to close X is not visible. 

    Can you let me know what's happening? The preview shows a proper display. 

  • Profile Image
    Answered on May 01, 2015 at 03:44 PM

    That is because our current lightbox embed method is not responsive on mobile devices. A workaround for this would be to embed the form to your website using our suggest iframe method for Squarespace or use a third party application that offers you a popup in Squarespace such as the following:

    OR, you can implement this one:

    Please contact us again if we can help in any way.