What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where did my form go?

    Asked by cves3407 on May 01, 2015 at 02:49 PM

    I can't find my form, suddenly I don't have any available.

    I know we were above our quota but why is it just gone?

     

     

    find
  • Profile Image
    JotForm Support

    Answered by david on May 01, 2015 at 04:03 PM

    Hi,

    I checked your account and you currently have three forms available.  If your forms go over their limits, they temporarily disabled until you are under your limits once again.  Since you have upgraded, your forms and account should be active once again.  As far as I can tell, they are.

    If you are still having problems viewing or accessing your forms, let us know and we will be happy to have another look.