What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment Methods

    Asked by Arvig on November 14, 2011 at 11:12 AM

    Greetings,

    I have convinced my company to use jotforms for all forms going forward, however they would rather not set up a recurring credit card payment. Do you offer any sort of ACH process for larger accounts? We Professional route, on a yearly basis.

     

    Thank You,

    Rob Isakson

    payments payment methods yearly professional
  • Profile Image
    JotForm Support

    Answered by fxr on November 14, 2011 at 05:41 PM

    Hello Rob,

    We have two payment method: Paypal & credit cards via the Plimus gateway.

    Unfortunately, those are your only two options.

    The only thing I can think of, is if your company doesnt like the 'recurring' charge set up on a credit card, is to pay for the 1 or 2 years, then immediately cancel. That way you get the features of the upgraded plan for as long as you have paid for, but your card wont be subjected to any recurring charge. 

    Of course, you will have to remember when your subscription is due to run out, so you can reupgrade if you do wish to hold onto the upgraded plans features.

  • Profile Image

    Answered by Arvig on April 16, 2013 at 03:16 PM

    We are look to upgrade for the next year. Will it give me the option to pay the yearly price if Choose my package now?

    Also my account is good until the 30th so will the next year kick in after the corrent month is finnished?

     

    Thank you!

  • Profile Image

    Answered by jeanettebmz on April 16, 2013 at 03:59 PM

    I can see you have a yearly Professional subscription with us which should renew automatically on May 1,2013

    Reference Number  :44985839

    So, there is no need for you to do the upgrade, unless the credit card is not the same or needs to be updated. Everything will go fine

    If you have more questions, let me know