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  • Profile Image

    I want to cancel my paid subscription

    Asked by eurekamusic on May 02, 2015 at 03:45 PM

    I was under the assumption that I switched my subscription to the Free level months ago. I don't need the paid subscription anymore and I'm trying to cancel through your website but it won't let me. Please contact me ASAP to get this corrected.

     

    Thanks,

    Lawrence

    Eureka Music Center

    636-587-3838

    music thanks and months
  • Profile Image

    Answered by raul on May 02, 2015 at 06:53 PM

    Upon checking our records, I see that you're using PayPal for your subscription.
    Please follow the steps below to cancel it.

    1. Log into your PayPal account.
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button. 

    You can see a more detailed guide here: http://www.wikihow.com/Cancel-a-PayPal-Subscription  

    If you need further assistance, please let us know.