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Unable to download the compressed version of the full source code of my formAsked by doublefelix921 on May 02, 2015 at 03:54 PM
I am attempting to download the sourcecode of my only existing jotform with separate .css and .js files. I am able to click "Embed Form" (the blue globe), and then source (the gear).
The problem: When I click "here" in the message "You can also download a compressed and refined version with separate .css and .js files from here.", I get the following page:
I need to download these files within the day - is there any way to do so?
I am sorry to hear it was not possible for you to get the source code of your created form.
I have gone ahead, cloned your form, and followed the same process and worked:
From form editor click on Embed Form, the Embed Form Wizard poped up, clicked on the gear:
The screen below showed ilustrate the result.
Feel free to clone the form: http://form.jotformpro.com/form/51216899028967
More information How to clone an existing form you may find it here: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL.
I hope this helps to solve the issue.
So strange. I tried cloning the form and then downloading it, twice. The first time, I cloned it directly by cloning the existing one in my account. The second time, I cloned from the link you posted above (http://form.jotformpro.com/form/51216899028967). Both times I still got the same error. It leads me to wonder if it's computer- or internet- specific. I will ask my friend to try to download it.
Friend was also unable to download it. We found a fix: The name of the form seems to have been to long or too complex. A short name allowed us to download it. Might be good for developers to know (require shorter names or adapt the program etc).
Thank you for letting us know that you were able to download the file now.
If you need our assistance again, please don't hesitate to contact us.