What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i am having problems saving my forms and accesing the source code

    Asked by maxwellcook on August 31, 2010 at 05:36 AM

    i recently had by account suspended, but have since cleared up the problem and have recieved an email saying my account is now white flagged, however i am now unable to save any form and access the source code, any help would be greatly appreciated

     

    Maxwell Cook

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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 09:23 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. The problem is now fully resolved.

    JotForm should now work completely since other servers have taken over the load. You should not see any further errors.