What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I do apologize for the issue that you are experiencing with accessing your account.
After reviewing your form, I am seeing that the email address that is associated with your account is: firstname.lastname@example.org
That is the email account that your reset instructions have been sent to you. Please also check your spam and junk folder to ensure that it has not been routed there.
I hope this helps, please inform us if you need further assistance.
the problem is now resolved thanks alot
We are happy to hear that you have gotten the issue resolved.
Please feel free to contact us if you need further assistance.