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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i am having trouble signing in

    Asked by sanandreasstate on May 03, 2015 at 05:22 PM

    username: SanAndreasStater

     

    TheStateOfSanAndreas@gmail.com

    says pass isnt correct i have tryed forgot pass and i dont receive email 

    in and email forgot receive
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    Answered by Shadae on May 03, 2015 at 06:48 PM

    I do apologize for the issue that you are experiencing with accessing your account.

    After reviewing your form, I am seeing that the email address that is associated with your account is: thestateofsanandreas@gmail.com 

    That is the email account that your reset instructions have been sent to you. Please also check your spam and junk folder to ensure that it has not been routed there.

    I hope this helps, please inform us if you need further assistance.

    Thank you.

  • Profile Image

    Answered by sanandreasstate on May 03, 2015 at 06:50 PM

    the problem is now resolved thanks alot

     

  • Profile Image

    Answered by Shadae on May 03, 2015 at 06:55 PM

    We are happy to hear that you have gotten the issue resolved.

    Please feel free to contact us if you need further assistance.

    Thank you