- sanandreasstateAsked on May 03, 2015 at 05:22 PM
says pass isnt correct i have tryed forgot pass and i dont receive email
- ShadaeAnswered on May 03, 2015 at 06:48 PM
I do apologize for the issue that you are experiencing with accessing your account.
After reviewing your form, I am seeing that the email address that is associated with your account is: firstname.lastname@example.org
That is the email account that your reset instructions have been sent to you. Please also check your spam and junk folder to ensure that it has not been routed there.
I hope this helps, please inform us if you need further assistance.
- sanandreasstateAnswered on May 03, 2015 at 06:50 PM
the problem is now resolved thanks alot
- ShadaeAnswered on May 03, 2015 at 06:55 PM
We are happy to hear that you have gotten the issue resolved.
Please feel free to contact us if you need further assistance.