What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My uploaded photo no longer works

    Asked by cathijaxs on November 14, 2011 at 12:43 PM

    I uploaded an image into three of the forms I created and they all worked fine, but today all that shows is the empty box with red x in the top left corner.  I tried to upload different size images but still get the same results.  How can I get the photo to appear like it did yesterday?




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    Answered by AtacanC on November 14, 2011 at 01:18 PM

    We apologize for your inconvenience. It should be fully fixed. Can you please refresh your page and try again?

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    Answered by cathijaxs on November 14, 2011 at 01:58 PM

    It's working fine now.  Thanks for the quick response!

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    Answered by AtacanC on November 14, 2011 at 01:59 PM

    You're always welcome. Feel free to contact us if you have any other concerns.