What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Setup new users - Premium

    Asked by CdLScudeller on May 04, 2015 at 06:39 AM


    i did the upegrade to premium but i don't know how to set the 3 more account/users.

    How can i do it?

    Thank you


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    JotForm Designer

    Answered by ecem on May 04, 2015 at 08:10 AM

    Hi Ettore,

    First you need to open your ''Account'' from right top of the page then click ''Users'' and ''Create  New User''.


    Best Regards.


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    Answered by CdLScudeller on May 05, 2015 at 03:00 AM

    Ok, but which is the password?

    When I "create a new user", i have this page but i can not dedice the password.

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    JotForm Support

    Answered by ashwin_d on May 05, 2015 at 07:51 AM

    Hello Ettore,

    Please be noted that when you create a sub user account.

    The workflow to create sub user account is that you can just input the email address of user and set the access permission to share the desired forms. An invitation email will be sent to that user. Once they sign up for a free account, they will be able to see the shared forms.

    You may like to take a look at the following guide which should help you:  http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!