What happens when monthly limit exceeded

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    Asked on May 04, 2015 at 09:36 AM


    I'm using the free service. What happens when the monthly limit is exceeded? Does the respondent get blocked? I would like to use the form to use PayPal for donations to our charity but we may get more than 10 per month and I wouldn't want to upset a donor.



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    Answered on May 04, 2015 at 10:40 AM

    If your monthly limit is exceeded, the form will be disabled and will be unavailable for the users, they will receive a form unavailable message.

    You can either await the next month's cycle or you can upgrade to one of our premium packages to continue enjoying uninterrupted service.

    You receive a warning via email before your account hits its limit, this will give you more time to upgrade.