What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Show Total" option not working when you set-up "Sub-Products" on Payment tool

    Asked by popeyespizza9 on May 04, 2015 at 10:36 AM

    Hi Again. I made the form but whatever I do to disable the total from showing, it does not work :(

    Here is the link.



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    JotForm Support

    Answered by Jan on May 04, 2015 at 10:41 AM

    I see what you mean, as a work around, we'll just hide the total field using CSS. Please try injecting this custom CSS code in order to hide the total field.

    .form-payment-total {
    display: none !important;

    Here's a guide on how to insert CSS code in your form. Hope this works. Thank you.

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    Answered by popeyespizza9 on May 04, 2015 at 10:43 AM

    Thank you. Will this be reported as a bug?

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    JotForm Support

    Answered by Charlie on May 04, 2015 at 12:03 PM

    I have reported this problem to our developers. We will update you as soon as we hear any news regarding this matter.

    Thank you.

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    JotForm Support

    Answered by paulsimpson on May 21, 2015 at 01:13 PM


    This has now been fixed. Thanks you for reporting it and apologies for any inconvenience it may have caused.