What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do we cancel our subscription to jotform?

    Asked by RACC on May 04, 2015 at 01:30 PM

    The Regional Arts and Culture Council in Portland Oregon would like to cancel our subscription to jobform.  I thought I had sent this request to you last month, but the charge still appeared on our credit card statement.  Please cancel our subscription immediately.

     

    If you have any questions, please contact me at cholmberg@racc.org, or at 503-823-5451.

     

    Thank you.

     

     

    Carla Holmberg

    Bookkeeper

    Regional Arts and Culture Council

    JotForm charge credit card and
  • Profile Image
    JotForm Support

    Answered by david on May 04, 2015 at 02:06 PM

    Hi,

    I have cancelled and refunded your most recent subscription as per your request.  If you have any further questions or need help with anything else, let us know and we will be happy to assist you.