What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it me or you?

    Asked by Bill Hayden on November 14, 2011 at 02:23 PM

    I can't seem to update any forms today and I was wondering if it is on my end or your end.

     

    Thanks,

     

    Bill

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    Answered by altpress on November 14, 2011 at 02:43 PM

    I'm having no luck updating either. The change seems to save, but the previews are off and my pages where the forms are are as well.

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    Answered by fxr on November 14, 2011 at 04:33 PM

    Bill,

    We believe this issue to have been resolved.

    Sorry about the disruption.

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    Answered by usvawva on November 14, 2011 at 04:51 PM

    I just tried again and all I get is this error:

    "Ok! I give up. I wasn't able to load this form.  Please try it later."

    This is on all of my forms.  I haven't been able to try it on another computer, but I have never had this problem before on this computer.

    Bill

     

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    Answered by fxr on November 14, 2011 at 07:14 PM

    Bill, can you try logging out of www.jotform.com and accessing your forms from www.jotform.net.. ?

    Let us know if that helps. 

     

    Thanks.

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    Answered by usvawva on November 16, 2011 at 07:50 AM
    I just tried and got the same error. I will try on a different computer tomorrow. I can send a screen shot if you think it will help, but I assume you already know what I am seeing.
    ________________________________
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    Answered by usvawva on November 16, 2011 at 07:57 AM
    I tried on a different computer this morning and it works. So it must be me! Thanks!
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    Answered by fxr on November 16, 2011 at 08:02 AM

    OK. Good stuff. Thanks for letting us know.