Disabled all my forms

  • asktina1st
    Asked on May 4, 2015 at 5:10 PM

    Why have you disabled all my forms? Please reactivate my forms.

  • raul
    Replied on May 4, 2015 at 5:50 PM

    Your account is disabled because on this form: http://www.jotformeu.com/form/30755475339361 you're requesting from credit card information without the use of a payment tool and this is against our terms of use.

    Disabled all my forms Image 1 Screenshot 20

    You must delete the culprit fields from this form and refrain yourself from adding them again or create another form asking for sensitive information in order to get your account reactivated.