What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disabled all my forms

    Asked by asktina1st on May 04, 2015 at 05:10 PM

    Why have you disabled all my forms? Please reactivate my forms.

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    Answered by raul on May 04, 2015 at 05:50 PM

    Your account is disabled because on this form: http://www.jotformeu.com/form/30755475339361 you're requesting from credit card information without the use of a payment tool and this is against our terms of use.

    You must delete the culprit fields from this form and refrain yourself from adding them again or create another form asking for sensitive information in order to get your account reactivated.