What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email Submissions

    Asked by dicriscio13 on May 04, 2015 at 05:40 PM

    Hi there,


    I was wondering i tested 2 submissions they show up in my jotform account but i did not get an email notification for them. Is there something i have to do to receive the notifications and information from the jotform via email?



  • Profile Image

    Answered by 825orion on May 04, 2015 at 08:04 PM

    Hey dlcriscio13:


    To set up email notifications for your form, you need to set up something called a notifier.  This is very simple.  The way to do this is to go into the form you are trying to get notifications from, and click the Emails tab.  From there, you can click "Add new Email" and JotForm will guide you through the process of adding your chosen email address as the notified party when a new submission comes in.  I hope this was helpful.



  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 04, 2015 at 09:04 PM

    Here is a complete guide to know exactly how to setup an email notifier.