What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change email that receives new form submission email

    Asked by jonathanhopwood on May 04, 2015 at 07:21 PM

    Please help

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 04, 2015 at 10:07 PM

    Hi jonathanhopwood,

    Thanks for contacting us! If you already have an existing Notification email set up and you want to change the recipient, you can do the following steps:


    1. While in Edit mode of your form, go to Setup & Embed.

    2. Click Email.

    3. Select the email notification you have previously setup (assuming you already have one).

    4. Fill out the required information in the Email Wizard.

    5. Click Finish.


    That should change the recipient in your notification email. Otherwise, it will be very helpful if you can give more information your form. Please feel free to contact us if you need more information.