One form shows 33 submission but I only have 32

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    Asked on May 05, 2015 at 05:57 AM

    I have scrolled through Inbox many times but keep getting a one unread.  I have also downloaded the submission in excel and only have 32 submissions while it shows that there are 33.

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    Answered on May 05, 2015 at 09:32 AM

    Indeed there is a difference between the submissions' number on the My forms area and on the submissions area:

    This was due to a script error, which is now fixed. The correct number is 33 (instead of 34, as you have received another submission since the opening of this thread).

    Let us know if we can assist you further.   


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    Answered on May 05, 2015 at 09:40 AM

    It has been fixed.  Thank you for the fast response.

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    Answered on May 05, 2015 at 09:47 AM

    Hi aquawiz2000,


    Thank you for contacting us! We are glad that your problem is now solved. Please feel free to contactu us again if you need further information.