- intchinaAsked on May 05, 2015 at 09:33 AM
Dear JotForm Support Team:
Currently I have an Upload button embedded in my JotForm form that allows only for the PDF files to be uploaded.
However, there is an issue when I try to test the form on an iOS device: the "Upload" button directs me to the Photo folder and does not give any other options.
I have looked into the Filepicker as suggested in a few other posts, but I am not looking for an expense of a paid plan at this point that WAY overshadows the cost of a JotForm paid subscription, so, are there any other options?
Thank you in advance.
- CharlieAnswered on May 05, 2015 at 11:04 AM
I believe this is how the Safari browser is design in iPhone, it does not have a file browser system like a computer when uploading files using the file upload field. It will always open the photo/video folder for this.
What we suggest to our users is to use the Ink File Picker for mobile devices, especially on iOS files. It has a Free plan on it but has some limits.
Thank you for your understanding.