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  • Profile Image

    How can i send an email with the name of the client who respont to my form

    Asked by Dalma on May 05, 2015 at 02:01 PM

    Hi, would you be kind enouph to help me how can I reply with the name of the person who fill the forms of my website? (please see attached from cartier form)

    I greatly appreciate your help

    Thanks

    Victória

    Page URL:
    http://dalma04.businesscatalyst.com/we-find-for-you.html

    Screenshot
    name email fill thanks attached
  • Profile Image
    JotForm Support

    Answered by Mike_G on May 05, 2015 at 03:55 PM

    To my understanding, the image you provided above is a custom Auto-Responder email that will be sent to the person who fills up your form, is that correct? I have checked your web page and cloned the form present in it. I haven't found that custom Auto-Responder email, by the way. 

    Anyway, for you to be able to come up with such beautiful acknowledgement, here's what you can do, supposing that my clarifications above are correct.

    First you need to add an Auto-Responder. 

     

    The {seuNome} will capture the name placed on the "Seu Nome" field on your form. So when someone submits your form, they will receive a confirmation or Auto-responder on their email and they will have their name addressed properly. 

  • Profile Image

    Answered by Dalma on May 06, 2015 at 11:28 AM

    Dear Mike,

    thanks so much for your help and carefully explanation – it was exactly what I was looking for and as you can see I made it: http://dalma04.businesscatalyst.com/gift-voucher.html

    I take the opportunity to ask your help for one more question: from the same form (autoresponder to the client) how can it be send a notification to me/my company (from the same autoresponder form request)

    Thanks again for your precious support and I would wait your reply

    My best wishes

    Victória 

     

  • Profile Image
    JotForm Support

    Answered by Kiran on May 06, 2015 at 12:12 PM

    Hello Victoria,

    I have tested your JotForm from the link provided and seems to be working great as per your requirement. We are glad to see that the issue is resolved with autoresponder. 

    I've moved your other question to a new thread and shall be addressed there shortly.

    http://www.jotform.com/answers/565075

    Thank you!!