Paypal Express Landing Page Mobile Only No Option To Bypass Paypal Login

  • azlistings
    Asked on May 5, 2015 at 2:16 PM

    Why is the landing page on mobile for Paypal Express not allowing my customer to purchase without a paypal account? It's not giving them them the option to bypass paypal.

  • Mike_G JotForm Support
    Replied on May 5, 2015 at 4:53 PM

    I would like to apologize for what happened. It seems that you are using Paypal Express to process the payments on your form. However, Paypal Express doesn't give you any other option but to use Paypal as payments. If you want another option for payments on your form, you may use the Paypal Pro instead as it has an option to make payments using credit cards.

    Paypal Express Landing Page Mobile Only No Option To Bypass Paypal Login Image 1 Screenshot 20

  • azlistings
    Replied on May 5, 2015 at 4:58 PM

    I am not a paypal pro subscriber. You mean to tell me that you cannot provide a way for this to bypass paypal like pro? My shopping cart software using paypal express and allows my customers to bypass paypal.

  • Aurora JotForm Support
    Replied on May 5, 2015 at 6:31 PM

    Since you are not a paypal pro subscriber, I strongly recommend you to integrate the Paypal Pro and set by default the credit card option, so that your customers will bypass paypal.

    The following figure shows how:

     

    Paypal Express Landing Page Mobile Only No Option To Bypass Paypal Login Image 1 Screenshot 20

     

    I hope this helps you solve this issue.

  • hbforms
    Replied on February 23, 2017 at 6:55 PM

    Same question, but where is the option to  change the default method in the updated layout?

    (I switched back to version 3 to make this update, but I would prefer not to have to do that in the future!)
  • David JotForm Support Manager
    Replied on February 23, 2017 at 9:47 PM

    @hbforms, your inquiry will be addressed on the following thread: https://www.jotform.com/answers/1074937